EMERGENCY

Emergency

Save these numbers before you travel. Screenshot this page and keep it on your phone — you may not have internet when you need it most.

🚔
Police
110
Dial in China only
🚑
Ambulance
120
Dial in China only
🚒
Fire
119
Dial in China only

Screenshot These Phrases

They could save your life. Show these to locals when you need help.

🏥
我需要看医生
Wǒ xūyào kàn yīshēng
I need a doctor
🏥
请叫救护车
Qǐng jiào jiùhùchē
Call an ambulance
🏥
我对…过敏
Wǒ duì… guòmǐn
I'm allergic to [peanuts/seafood/...]
🚨
我的护照丢了
Wǒ de hùzhào diū le
I lost my passport
🚨
我被抢劫了
Wǒ bèi qiǎngjié le
I was robbed
🏥
请带我去医院
Qǐng dài wǒ qù yīyuàn
Take me to the hospital
🚨
我需要联系大使馆
Wǒ xūyào liánxì dàshǐguǎn
I need to call my embassy
🧭
我迷路了
Wǒ mílù le
I'm lost
🚨
警察局在哪里
Jǐngchájú zài nǎlǐ
Where is the police station
💬
我不明白
Wǒ bù míngbái
I don't understand
💬
请写下来
Qǐng xiě xiàlái
Please write it down
💬
我需要翻译
Wǒ xūyào fānyì
I need a translator
🏥
我头痛/胃痛
Wǒ tóutòng/wèitòng
I have a headache/stomachache
🚨
我的手机被偷了
Wǒ de shǒujī bèi tōu le
My phone was stolen
💬
我需要水
Wǒ xūyào shuǐ
I need water

Hospitals with English-Speaking Staff

International departments typically have English-speaking staff. Call ahead if possible.

CityHospitalPhone
Beijing
Beijing United Family Hospital
2 Jiangtai Road, Chaoyang District
+86-10-5927-7000
Beijing
Peking Union Medical College Hospital
1 Shuaifuyuan, Dongcheng District
+86-10-6915-6699
Shanghai
Shanghai United Family Hospital
1139 Xianxia Road, Changning District
+86-21-2216-3900
Shanghai
Jinshan Hospital (Fudan University)
1508 Longwu Road, Xuhui District
+86-21-5423-7777
Guangzhou
Guangzhou United Family Hospital
39 Shatai Road, Tianhe District
+86-20-8734-1200
Shenzhen
Shenzhen United Family Hospital
9 Zhongxin 3rd Road, Futian District
+86-755-2688-9800
Chengdu
Chengdu United Family Hospital
77 Baiguoshu Road, Wuhou District
+86-28-8532-2600
Hangzhou
Sir Run Run Shaw Hospital
3 East Qingchun Road, Jianggan District
+86-571-8600-6600
Xi'an
Xi'an Gaoxin Hospital
16 Keji Road, Yanta District
+86-29-8833-2012

Embassy Contacts

Select your country to find your embassy in China.

🇺🇸

United States Embassy Contacts

📍 AddressNo. 55 Anjialou Road, Beijing
🌐 Websiteusembassy.gov/china

Common Medicine Names in Chinese

Show this to a pharmacist at any Chinese pharmacy.

EnglishChinesePinyin
Cold medicine感冒药Gǎnmào yào
Fever reducer退烧药Tuìshāo yào
Pain reliever止痛药Zhǐtòng yào
Stomach medicine胃药Wèi yào
Anti-diarrhea止泻药Zhǐxiè yào
Antihistamine抗过敏药Kàng guòmǐn yào
Band-aids创可贴Chuāngkětiē
Eye drops眼药水Yǎnyàoshuǐ
Ibuprofen布洛芬Bùluòfēn
Antacid抗酸药Kàngsuān yào
Thermometer体温计Tǐwēnjì
Rehydration salts口服补液盐Kǒufú bǔyè yán

Travel Complaints

📞

National Tourism Hotline

12301

Accepts English-language complaints

Handles: scenic area disputes, travel agency complaints, price fraud

Available 24/7

Can also file complaints via WeChat mini-program: "全国旅游服务平台"