Privacy Policy
Last updated: May 2025
ChinaUnlocked ("we", "us", or "our") operates the website travel.cnagt.com. This policy explains how we collect, use, and protect your information.
1. Introduction
ChinaUnlocked is committed to protecting your privacy. This Privacy Policy applies to all information collected through our website, including any related services, sales, marketing, or events. We comply with the General Data Protection Regulation (GDPR) and applicable data protection laws.
If you have any questions about this Privacy Policy, please contact us at privacy@chinaunlocked.com.
2. Information We Collect
Email Address
When you subscribe to our newsletter or download the free China Survival Cheat Sheet, we collect your email address. This is the primary personal data we collect directly from you.
Payment Information
When you purchase our products, payment is processed by PayPal. We do not store your credit card number, CVV, or other sensitive payment details on our servers. PayPal is PCI DSS compliant and handles all payment data securely.
Usage Data
Cloudflare Analytics automatically collects anonymous usage data when you visit our website, including pages visited, time spent, browser type, device type, and general geographic location (country level). This data is aggregated and cannot identify you personally.
Cookies
We use functional cookies (to remember your cookie consent preference) and analytics cookies (Cloudflare Analytics, anonymized). We do not use advertising cookies or tracking pixels from third-party ad networks.
3. How We Use Your Information
- •Deliver purchased products — When you buy a city guide or bundle, we use your email to send the download link and purchase confirmation.
- •Send newsletters — Only if you explicitly opted in. We send travel tips, content updates, and occasional offers. You can unsubscribe at any time via the link in every email.
- •Improve our website — We use anonymized analytics data to understand how visitors use our site and improve content and user experience.
- •Respond to inquiries — If you contact us, we use your information to reply to your question or resolve your issue.
4. Data Sharing
We do not sell, rent, or trade your personal data to any third party for marketing purposes. We share data only with the following service providers who help us operate our business:
5. Your Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have the following data protection rights:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data ("right to be forgotten").
Right to Data Portability
Request your data in a machine-readable format.
To exercise any of these rights, email us at privacy@chinaunlocked.com. We will respond within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with your local Data Protection Authority (DPA).
6. Cookies
| Type | Purpose | Duration |
|---|---|---|
| Essential | Remember cookie consent preference | 1 year |
| Analytics | Cloudflare Analytics (anonymized) | Session |
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
7. Data Retention
- •Purchase records — Retained for 5 years for tax and legal compliance.
- •Newsletter subscribers — Retained until you unsubscribe. You can unsubscribe at any time via the link in every email or by contacting us.
- •Contact form submissions — Retained for 12 months, then deleted.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: